How to Win on Google Maps | Steve Ferreira

How to Win on Google Maps: Local SEO for Canadian and US Businesses in 2025

In today’s digital landscape, the phrase “near me” is a gold mine. For businesses in both the United States and Canada, local search is no longer a side project; it’s a primary engine for growth. As consumers increasingly rely on their smartphones to find products and services, mastering local SEO is the key to attracting high-intent customers right in your backyard. A robust local search presence ensures you appear when it matters most—when a customer is ready to buy or walk through your door.

While the U.S. has a larger economy, the core principles of local search apply equally to both markets. Success hinges on a clear understanding of what Google prioritizes and how to build a digital presence that stands out.

Google’s local search algorithm is a sophisticated system that analyzes three main factors to determine which businesses appear in the “Local Pack” and on Google Maps.

  1. Relevance: How well your business listing matches a user’s search query. This includes your business’s category, services, and the keywords you use in your profile.

  2. Distance: How far your business is from the user’s location. This is a critical, and often unchangeable, factor.

  3. Prominence: How well-known or authoritative your business is, both online and offline. This is where your SEO efforts make the biggest impact.

To win in local search, you must optimize for all three.

1. Google Business Profile (GBP) Optimization

Your Google Business Profile (formerly Google My Business) is the single most important factor for local search success. It is your digital storefront, and a complete, well-maintained profile is non-negotiable.

  • Complete Information: Fill out every section of your profile, from your hours and phone number to your services and products. Businesses with a complete GBP are 2.7 times more likely to be seen as reputable by consumers.

  • Categories: Be specific with your business categories. Choosing the most relevant primary category and several secondary categories will help Google understand exactly what you do.

  • Photos and Posts: Regularly upload high-quality photos of your business, team, and products. Use the “Posts” feature to share updates, offers, and events. This keeps your profile active and signals to Google that your business is current.

2. Reputation and Reviews

Online reviews are a powerful ranking signal and a major trust factor for consumers. A steady stream of positive reviews not only builds authority but also improves your visibility.

3. Location-Specific Content

To rank for local queries, you must produce content that clearly demonstrates your connection to your community. This goes beyond just mentioning your city name; it’s about providing genuine value to a local audience.

  • Create Local Landing Pages: If you serve multiple areas, create a unique landing page for each location. Each page should be optimized for a specific city or neighborhood and include a local address, phone number, and testimonials from clients in that area.

  • Write Hyper-Local Blog Posts: Write articles that address local topics, events, or pain points. Examples include “The Best Cafes to Work from in Toronto’s Downtown Core” or “5 Home Maintenance Tips for a Washington State Winter.” This type of content builds authority and relevance within your geographic area.

4. Local Citations and Backlinks

A local citation is any online mention of your business’s name, address, and phone number (NAP). Consistency is key. Your NAP must be identical across all platforms, from your GBP to directory listings and social media profiles.

  • Directory Listings: Ensure your business is listed on major North American directories like Yelp, Yellow Pages, and TripAdvisor, as well as any niche or local industry directories.

  • Local Backlinks: Backlinks from local websites, such as your Chamber of Commerce or a local news site, are extremely powerful. These links act as a vote of confidence and tell Google that your business is a trusted part of the community.

5. Mobile Optimization and User Experience (UX)

Most local searches happen on a mobile device. If your website is slow or difficult to navigate on a phone, you will lose customers. A mobile-friendly site is no longer an option; it’s a requirement.

While the core principles are the same, there are a few nuanced differences to consider. In Canada, some business directories like 411.ca and Yelp Canada are more prevalent. US businesses may prioritize platforms like Apple Maps and Facebook, which have a larger user base. Moreover, while many North Americans use the same search engines, specific local search behaviors and long-tail keywords will differ from one city to another, making granular research a continuous effort.

Local SEO is a continuous process that requires a strong strategy and consistent effort. By building on these five pillars, you can establish a powerful online presence that not only ranks well but also genuinely connects with your target audience. A thoughtful, data-informed approach to local search will lead to sustained visibility, more qualified leads, and a stronger bottom line.

Ready to put these local SEO strategies to work for your business? Contact me today for a consultation on building your strategic digital marketing framework.

Frequently Asked Questions

Yes, it remains the single most impactful factor. A complete and active GBP provides Google with the necessary information to rank your business effectively.

The best way is to simply ask your happy customers. You can create a simple process for your team to request reviews via email, text message, or by providing a direct link or QR code at the time of purchase or service.

A small business can focus on the free, high-impact strategies: fully optimizing their Google Business Profile, consistently collecting reviews, and creating quality, location-specific content.

A local citation is a mention of your business’s NAP on any website, while a backlink is a clickable hyperlink from another website that directs back to yours.

You may see initial results, such as appearing in the Local Pack, within a few weeks. However, significant and sustainable improvements in rankings and traffic typically take 3 to 6 months of consistent effort.

A physical address is very important, as it helps establish your business’s location and helps Google’s distance-based ranking factor. However, service-area businesses can hide their address and still rank by setting their service area accurately in their GBP.

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